This report is also customizable, which allows you to select which XenApp server(s) or XenDesktop VMs you want to see the Receiver versions associated with it.Ĭustomers often use this report in conjunction with other similar reports to routinely audit and document to demonstrate systematic by process maintenance is in place and is successfully occurring.

This is a built-in report that is available at the click of a button and can also be scheduled for automated delivery based on custom periodicity. Then, eG Enterprise intelligently encapsulates this information in the comprehensive Citrix Receiver Usage report. What type and version of the Citrix Receiver are installed on each device.Which client devices users are connecting from.Which users are connecting to the Citrix servers or desktops in the Site.Without requiring you to deploy any agents on your client devices, eG Enterprise looks across your Citrix Site and automatically discovers the following: The easiest and most comprehensive way to do this is to use the out-of-the-box report included in eG Enterprise, “Citrix Receiver Usage Report“.

As of Citrix Workspace App version 4.8, Citrix has provided an auto upgrade feature, which supports organizations in keeping the Citrix Client side components up to date however, this does require you to get to that version first, which is where things get complicated. From an endpoint perspective, the first and easiest step to provide the best possible user experience is to make sure that the latest and greatest version of Citrix Workspace App is being used. Over the past few years Citrix has delivered on massive improvements in regard to the Citrix HDX delivery protocol for its digital workspace solution, where for most of these improvements these require an update of the Citrix software on both the server-side components, as well as the Citrix Client-side component. Yet, the Citrix client component called Citrix Workspace (or earlier on Citrix Receiver) has a massive impact on the perceived performance of an employee. There are many use cases in regard to a typical Citrix Digital Workspace environment where the endpoint is managed by a different team, outsourced to an external organization, or even unmanaged when employees work from home on a non-corporate device. This is another customer blog highlighting common customer scenarios that we typically see while working with large enterprise customers.

Ensure Citrix Users are using an Up-to-Date Version of Citrix Workspace App / Citrix Receiver

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